Communication survey template

*Hello there!* Help us get better at communicating with you by answering these few quick questions.First, we’d like to check *how well you think you know the company*. Remember, your answers are anonymous, so please answer honestly. On a scale of 1-5, tell us how much you agree with these statements.

I have a clear understanding of the company’s main goals.

I understand how my own work contributes to the company’s goals.

I understand how the company plans to evolve in the coming years.

Thanks for your thoughts! Now, let’s consider if there are *specific areas where you think we could improve our communication*. Choose the topic(s) that you think we could explain more clearly to you.

Our products or services, The recruitment process, The promotion process, The company's finances, The salary (or benefits) you receive, Your contract, External issues which influence the company, Relevant customer trends

That’s great! So, when it comes to understanding the company better, we’d like to know *where you mainly get your information*. Choose the top 3 sources where you find out things about the company (our plans, our finances, etc.).

Chatting to workmates, My manager(s), The company director(s), Meetings, Training sessions, Company emails, Notice boards, Company intranet, Online sharing platforms (Google Drive, Slack, etc.), The media

Very useful responses, thanks! Just a few more questions to go. This time, we want to ask you specifically about your *communication with the company’s management*. Please give honest answers.

Think about your most direct managers. How would you rate their communication skills?

On a scale of 1-5, rate how much you agree with the statement: *I trust the information I receive from management.*

On a scale of 1-5, rate how much you agree with the statement: *My managers make me feel valued for the work I do.*

That’s good to know! Ok, let's turn the tables. We want to know *how comfortable you feel when it’s* _*you*_* who needs to communicate something*. Let us know your thoughts.

Imagine you have a problem at work. It could be with your conditions, your salary, a difficult working relationship, whatever! Choose the most likely way(s) you’d react to this problem.

How much do you feel that management listen to your concerns?

How much do you feel that management support your career goals?

Fantastic! Ok, final question. *Do you have any suggestions for how the company can get better at communicating with workers?*Thanks for taking the time to answer! Your answers will help us get better at making sure you get to enjoy simple, clear communication at work 😊

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Show people you care by being a better listener

It’s simple, really—when employees feel heard, they bring their best selves to work. So ask them what they think about the company’s communication skills, and uncover new ways to improve. This communication survey keeps engagement (and completion) rates high with its fresh design, range of question types, and a one-question-at-a-time approach.

With Typeform, you can customize everything

Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.

Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.

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Communication survey FAQs:

First things first, always use a range of questions. Rankings, Ratings, and Opinion Scales will get you quantitative insights you can quickly draw conclusions from. The Long Text questions are where you’ll gather all the meaty stuff—here, your employees have space to speak freely and make actionable suggestions.

In our template, we’ve included tons of critical questions for your communication survey. You can use what’s there, or drop in your own. Our builder is super simple to use, so you can customize and launch your survey in no time.

Taking action is infinitely smoother when results are easy to visualize and easy to access. So we’ve made this part simple for you. All you need to do is integrate your communication survey with your go-to apps, and boom—the survey slots right into your workflow.

Send responses to Google Sheets or Airtable, where your data transforms into graphs, grids, and collaborative boards. Set up slack notifications, so you never miss a survey response. And create new tasks automatically in your favorite project management tool, reminding you to take action.