Customer feedback form template

How was shopping with us?First, what’s your name?

First name

Thanks {{field:f8e9ffd7-83dc-446a-8c59-f592b368819c}}! Now, what’s your email?We’ll send you a coupon for 15% off your next purchase.How would you rate your shopping experience overall?What’s most important to you when shopping online?Sort the list from least to most important.

How the website looks, Variety of products, Quick delivery

Which occasion were you shopping for?

Birthday, Anniversary, Wedding

How likely are you to recommend us to your friends?Lastly, do you have any other feedback for us?Sharing your thoughts helps us improve.We hope you visit us again soon, {{field:f8e9ffd7-83dc-446a-8c59-f592b368819c}} 😊

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Get to know your customers better with beautiful feedback forms

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Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.

Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.

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Customer feedback form FAQs:

Finding out what customers think can be tricky. It’s hard to know what to ask that’ll return useful feedback. It’s even harder to know how to ask. And how do you make sure they complete the thing?

This customer feedback form template helps you collect better data by asking one question at a time. Instead of handing them a long list of questions they’ll be too bored to finish, this breaks your survey down into manageable chunks. In short, you’ll get higher completion rates and better data.

To know how to improve, you first need quality data to draw from. The trick is asking the right questions at the right time. Here are some tips to get you started:

Use a range of question types: ratings, rankings, multiple choice, opinion scales and long text answers where they can speak their mind.
Use logic jumps so you can ask thoughtful follow-up questions.
Pinpoint what you really need to know: Where are your customers' pain points? Could they find what they were looking for easily? Was it a smooth checkout experience?